Privacy Policy

Cedar Grove Senior Health Solutions
Effective date: November 11, 2026

Cedar Grove Senior Health Solutions ("Cedar Grove," "we," "us," or "our") is an independent insurance agency based in Covington, Louisiana. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or submitting your information to us — including through our website forms, Facebook or other social media lead forms, phone calls, text messages, or email — you agree to this policy.

Information we collect

• Contact information: your name, email address, phone number, mailing address, and state of residence.
• Information you provide for quotes and enrollment: date of birth, Medicare status and related information, current coverage, and — when needed to prepare a quote or complete an enrollment — health-related information you choose to share with a licensed agent.
• Survey and form answers: responses you give on our forms, such as the type of coverage you are interested in and your current enrollment status.
• Communications: records of our calls, text messages, and emails with you.
• Website usage data: pages visited, referring source, device and browser information, and cookies or similar technologies (including advertising pixels) used to measure and improve our marketing.

How we use your information

• To respond to your requests and provide insurance quotes, comparisons, and enrollment assistance.
• To schedule and confirm appointments and to provide ongoing client service.
• To communicate with you about your coverage, including calls, text messages, and emails.
• To operate, maintain, and improve our website and services.
• To comply with legal, regulatory, and carrier requirements.

Calls and text messages

By providing your phone number, you consent to receive calls and text messages from Cedar Grove Senior Health Solutions at that number, including by automated means, about insurance products and services. Message and data rates may apply. Message frequency varies. Consent is not a condition of purchase. You may opt out of text messages at any time by replying STOP, and opt out of marketing emails using the unsubscribe link in any email. Even if you opt out of marketing messages, we may still contact you about an existing appointment, application, or policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How we share your information

We do not sell your personal information. We share information only as needed to serve you:

• Insurance carriers and enrollment platforms, to obtain quotes and to submit and service applications you request.
• Service providers that support our business (such as our customer relationship management, phone, texting, and email systems), who may use information only to provide services to us.
• Legal and regulatory authorities, when required by law or to protect our rights.

Cookies and advertising

Our website and marketing pages may use cookies and advertising technologies (such as the Meta pixel) to understand how visitors use our pages and to measure and improve advertising. You can control cookies through your browser settings. Disabling cookies may affect how some pages function.

Data security and retention

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We keep personal information for as long as needed to provide services and meet legal and regulatory requirements.

Your choices

You may request access to, correction of, or deletion of your personal information, and you may ask us to stop contacting you for marketing at any time, by contacting us using the information below. We will respond as required by applicable law.

Children's privacy

Our services are intended for adults, primarily individuals eligible for Medicare. We do not knowingly collect information from children under 13.

Not affiliated with the government

Cedar Grove Senior Health Solutions is an independent insurance agency. We are not affiliated with, endorsed by, or acting on behalf of Medicare, Medicaid, or any federal or state government agency.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page with its effective date.

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